FAQ

• You choose a puppy or adult dog from the available puppies list.
• You choose the time frame when you will be ready for the dog.
• You send us your name, address, phone number and email address.
• You send 10-20% deposit.
• We arrange the shipping, travel documents and everything else.
• You choose the shipping date from the possible dates we give you.
• You will be called by the airline to explain You where and when to go.
• You send the rest of the price couple days before the shipping.
• We send you all the documents you need to get the puppy or adult dog via email (passport – list of shots, invoice).
• You drive to the airport to pick up the dog.
• We give you a lifelong help by raising your furry child.

We use Paypal, Zelle, Venmo and bank wire:

First of all, we prefer payment via Zelle and Venmo. It is popular because it is very easy to use

Another option is sending money via PayPal.

We get your money just after you have confirmed that your puppy has arrived in your arms safe and sound!

We also accept money via regular bank wire transfer. In this case, we send you our bank information. It takes about 2-4 days while your transfer arrives to our bank.

If you and/or your friends buy 2 puppies at the same time and they travel together on the same flight then we can offer you discount from the final price. This discount is not valid for all puppies, please contact us for more information.

Our puppies are flying to their loving new families usually when they are 13-16 weeks old depending on the airline, at that age they have all the shots, so you don’t have to pay your vet hundreds of dollars for the shots. We start potty training our puppies as soon as possible for you to have an easier job when you receive your little angel and they are strong enough to leave their mommy safely. Waiting for a few more weeks is worth to know your pup is healthy and got all the shots, so we believe this is the best age.

Our puppies are our children, we would never risk their health, we deliver them by the experts of pet shipping, and there is always someone with them during the flight. More than 500 of our puppies live all over the world already, we never had a single issue.

Flying in an airplane is just as safe as traveling in a car and possibly less stressful then a long car ride. A lot of people think animals are drugged, put in a box, tossed around with the rest of the baggage or left in hot planes for hours etc.. If this was true then we would never ship our puppies!! After almost 10 years of shipping puppies all over the USA, Canada and other countries we have never had one problem besides normal flight delays and that is fairly rare as well.

Your puppy will not be stacked on top of suitcases. Airlines have special places for pets so that they will be protected from cargo and luggage. It is temperature controlled and pressurized just like the cabin. Dogs are never drugged.
They’re shipped in a new airline approved plastic crate in which they can easily look out on the sides and on the front, with food, water and a blanket. During layovers the puppies are taken off the plane and placed in a temperature controlled holding room until they can be put on their connecting flight.

Extra food is taped to the side of the crate in the event of an unexpected layover/delay. Shipping pups takes a lot of time and planning. Dogs must be taken to the vet just before shipping to get a shipping health certificate.